If users encounter any problems or have any questions with SparkCognition's Renewables Suite they can submit a help desk ticket via the question mark icon on the bottom left of the page.
This brings up a the help ticket submission form where users can provide a brief description of the issue or question they have and submit it for the SparkCognition Support Team to look into.
Users can also log a ticket or support request directly through our ticket portal which can be found via the following link support.apm.sparkcognition.com.
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Contact Email
The contact email used to submit the ticket must be the same as the user uses to access the platform and is associated with their user profile.